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    November 28

    Another Company Failing to Deliver Rebates: Aluratek

     

    Ok so some time ago I posted all the information for a company that had not paid up on rebates and shortly after posting all that information I got my check, hmmm, so here is another company that owes me money and all the info I have found to date about them:

    Name:  ALURATEK INC
    Application Date: 3/31/2006
    Address: 12 MAUCHLY IRVINE CA 92618
    Unit Number: A
    License Number:  BUS06-01026     
    Business Start  3/25/2006 
    Business Closed   
    Expiration Date  2/29/2008 
    NAICS (North American Industry Classification System)  42143 
    Business Classification  Wholesale Trade 
    Type of Ownership  Corporation 
    Principal  VICTOR CHUN YU WANG 
    Title  PRESIDENT 
    Business Phone  (949) 419-6504 
    Number of Employee(s)  6 
    DBA   
    Status  Active
    http://irvinebusinesslicense.org

    Corporation: ALURATEK, INC. 
    Number: C2867881 
    Date Filed: 2/24/2006 
    Status: active 
    Jurisdiction: California
    Address: 12A MAUCHLY
    IRVINE, CA 92618 
    Agent for Service of Process: FRANK LEE 
    3435 WILSHIRE BLVD #2450 
    LOS ANGELES, CA 90010
    http://www.ss.ca.gov/business/business.htm

    John Wolikow
    VP Sales & Marketing at Aluratek
    http://www.linkedin.com/pub/4/660/86a
    JWolikow@aluratek.com

    sales@aluratek.com
    support@aluratek.com

    Aluratek, Inc.
    12A Mauchly
    Irvine, CA 92618 USA
    Toll free: 1-866-580-1978
    Local: (949) 419-6504
    Fax: (949) 419-6477
    http://www.aluratek.com

    Not a BBB member

    I have sent further emails and will give it a few more days before I see who all I can file a complaint with as I don't know about you but I am tired of these companies not paying up on rebates until you threaten a complaint or other action. If you have any missing rebates from Aluratek please post a comment and let's hold these companies to their promises.

    November 24

    XP SP3 - It's Really Coming?

     

    I've posted in the past that I thought Microsoft would ditch XP SP3 for multiple reasons and I still think those reasons work however it appears they will in fact be shipping XP SP3 and are probably closer than we think in shipping it because XP SP3 Release Candidate 1 is out.

    Windows XP Service Pack 3 (32-bit x86) Release Candidate 1

    Date last published: 11/15/2007

    Typical download size: 70.6 MB

    Windows XP SP3 Release Candidate 1 is a cumulative service pack that includes all previously released updates for Windows XP, including security updates, out-of-band releases, and hotfixes. It contains a small number of new updates, but should not significantly change the Windows XP experience. After you install this item, you may have to restart your computer.

    http://support.microsoft.com/kb/936929

    So I might just be wrong as at least the RC is there but I still question how they are going to market Vista SP1 and release XP SP3 at or near the same time.

    November 16

    So Does Microsoft Use Their Own Software?

    It's been a contention for years that Microsoft used non-Microsoft products such as Apache web servers back in the day but of late Microsoft has been very diligent about "eating their own cooking". Almost all the Microsoft servers now run IIS7 which isn't even released and certainly not Apache, all their presentations they do for various trade groups tend to be built on Virtual Server and not VMWare however there are times Microsoft just goes with the flow and uses what's obviously the better program.

    Case in point is SilverLight, Microsoft's Flash Killer, well maybe. There are very few Silverlight sites anywhere to be found and that includes even on Microsoft's servers. That being the case it's not all that odd to see Flash put out by Microsoft however when they release a brand new product on a brand new "flashy" site you would think they would try to use their own code but do they?

    http://www.ideawins.com

    image

    This site with it's cool little talking numbers is Flash and you will find no Silverlight anywhere on it. Now if we dig a bit deeper I'll show you something even funnier, Microsoft using MACS!

    Yeap that's right let's click on the tab "Add-ons" and take a look at what we see gets a lot less "Flashy" however if you look at the site and the code behind it:

    image

    <?xml version="1.0" encoding="utf-8"?>
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
            "
    http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="
    http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
    <head><meta http-equiv="content-type" content="text/html; charset=utf-8" /><title>
        Untitled Page
    </title><meta name="generator" content="BBEdit 8.7" /><link rel="stylesheet" href="../global.css" type="text/css" />

    You will see a little interesting name in that code and that is "BBEdit 8.7", a MAC HTML Editor! That's right BBEdit is not ported to Windows, it's MAC OSX only!

    I know Microsoft hires out jobs like this but I'm doubting Bill would approve to have anything associated with Microsoft to leave any traces of what was used to create it when those traces point to anything other than Microsoft products. In fact some of the code on these pages comes from another third party for various code scripts so even the code was borrowed and not original.

    Oh well guess Microsoft doesn't like it's own cooking...

    November 14

    Vista Is ME of 2007?

     

    It appears the general mood has started changing pretty fast here lately to one where Vista isn't the new, cool OS but the dog that ME was in it's day. With OEM's demanding Microsoft extend their option to sell XP loaded PC's to the likes of John C Dvorak calling Vista a "turkey" among other things those with voices in the community are getting louder and louder, will Microsoft listen?

    This failure to deliver what was promised—even after several delays in the product’s release, by the way—did nothing to excite anyone. It made the company look bad. It directly resulted in a no-confidence vote that was manifested in a lackluster reception and low sales. Microsoft should have scrapped the project two years ago and instead patched XP until it could deliver something hot.

    John C Dvorak, www.pcmag.com

    Of course Apple is wasting no time taking advantage of Microsoft's dud with a number of commercials poking fun at Vista with their MAC/PC guys. The latest one jumps into the mix of how many users are 'downgrading' to XP. The downside from a real world point of view is this is exactly what is happening and putting end customers in a potential bind because as it stands right now XP support will end in 2009 yet if those customers are buying XP now they either have to buy another OS in just over a year or work on an unsupported OS.

     

    So where does that leave Vista and the end user? First off as I've said before XP SP3 is due out in the spring along with Vista SP1 but do you think Microsoft is going to create a marketing nightmare of releasing the first Service Pack for Vista touting it's updates yet at the same time release a Service Pack for an OS they want to retire the next year? As well as the potential slap in the face to Vista there is also the issue of Microsoft's Life Cycle which says mainstream support will end either 12 months after a Service Pack or at the end of the products Life Cycle, WHICHEVER COMES FIRST. Can you imagine the screaming that will go on if they release SP3 for XP and then stop supporting XP within a year? To me this says either Microsoft will force out XP SP3 around January 1, after the Christmas buying but before Vista SP1 or there will be no SP3 at all and they will instead rename it to a Product Roll-up.

    So what to do, what to do. I think the old saying "if it ain't broke don't fix it" comes in very handy here. XP at the present time is time tested, it's weaknesses known, it's security tightened and compatibility with current software and hardware well established. Considering we saw Microsoft extend support for for Windows NT by a year and changed it's Extended Support to cover XP for five years after Mainstream support ends I will be highly surprised if Microsoft sticks with the current Life Cycle on XP. Extending mainstream by a year or even two would allow for Microsoft to potentially have Windows 7 in the pipe and quietly let Vista die the death it may justly deserve. Granted the odds Microsoft can keep Windows 7 on any type of schedule is another story entirely however if they opened a two to three year window for either fixing Vista so it doesn't need a Quad Core Xeon and 16GB's of ram to run properly or getting Windows 7 ready for shipping it would make more sense than telling millions of customers run Vista and deal with it or worse have millions running an OS that is no longer having it's holes plugged.

    November 13

    WSUS Crash, The Excuses, The Blame

    I am floored by the number of boxes this issue took out this week and it clearly shows two major weaknesses in the process. I am of the opinion that first off it shows Microsoft does not fully code review and test prior to pushing stuff out otherwise this should have been caught. As some had said this was "SQL 101" and Microsoft should be better than that. Second is I think the fault lies on "System Admins" which are not doing anything to Admin a server and probably worse charging customers for that 'service'.

    Anyway I don't want to double post so in response to a Blog about the WSUS event this week I wanted to post my response to Eriq here just in case he doesn't feel compelled to post my response to his own blog.

    I am going to ruffle some feathers here real fast because I think the problem that hit SBSr2 yesterday was a wakeup call and was pointed directly at those "Systems Admins" that are not doing anything to "Admin" a system.

    Let’s start by looking at exactly what happened and why:

    1. The problem was caused by Microsoft pushing out an update to the product list that WSUS can download and in that list they added “Nitrogen” as part of the ISA downloads. The problem here is Microsoft included that term with the quotes which should have been caught long before it was pushed out to the world as its basic programming not to have included those quotes and it shows there was no code review nor testing before it was pushed out.

    2. The reason this hit SBSr2 default installs and not every WSUS box out there is because SBSr2 included a default install of WSUS which is present to update every single product Microsoft has no matter if your network uses it or not. As you noted your single NIC box with no ISA has no need of ISA products but got hit.

    So now to ruffle some feathers:

    1. Had Microsoft tested or done any code review on the update this issue would not have happened. This little bug shows us that the review process at Microsoft is broken. We should know this by now with all the broken patches they have sent out however at least with those they had the excuse of saying “we can’t know every way in which our product is used” but in this case it was Microsoft who wrote the code with to many quotes, it was Microsoft who pushed it out, it was Microsoft products the bad code broke and by its own admission it was Microsoft’s fault.

    2. Should we fault the SBSr2 Team for making such a “dummies guide to updates”, maybe. I for one do not think people who have no clue about the insides of SBS should be running SBS, at least in production. Microsoft saw a market and pushed out a product for it, a simple server for simple business owners to run. Should the SBSr2 be faulted for not making another wizard for defining what updates a server should check for or doing a little back end network sniffing and make its own call on what’s needed and what’s not, again maybe since they were aiming for the non-tech market.

    3. (This is the one that’s going to hit home for a lot of “techs”) The ultimate fault for this issue lays on the laps of would be System Admins that are not Admin’ing. These techs that take the defaults from Microsoft, have no clue as to how or what is going on in the background and puts securing their systems off on Microsoft instead of themselves. Yes I am standing on a soapbox and putting myself above many others because I had ZERO! Boxes hit by this issue. The reason for that is I manage my servers, I decide what to download and not download, I make a GPO which applies or does not apply patches, I do not put my Systems Administration off on Microsoft in the hopes they know how to setup my customer’s servers.

    That’s right I don’t have the little Green check on my SBSr2 Boxes because I have manually tagged that I don’t want to check for ISA 2007 updates along with Forefront, Zune and god knows what else. So yes that’s right I can’t just look at those nice little emailed reports that show all is fine and turn around and bill the customer for being a “Systems Admin” but instead I have to actually log into the server, check the logs, bring us the WSUS panel and actually do some “Systems Admin” work before I bill for actually doing it instead of reading an email.

    So you can call be arrogant, a butt or whatever but yesterday while loads of “System Admins” were trying to fix the problem that their lack of understanding or lack of “Admin’ing” caused I was sitting back reading the post to various blogs and groups while my servers just kept humming away.

    Oh BTW as part of the “Systems Admin” work these “Admins” should be doing there will be several patches coming in and instead of just using those nice little defaults of installing everything maybe they should “Admin” some and test those patches. It’s not Microsoft’s job to manage your customer’s security and performance, it’s yours!

    November 12

    Take a trip inside Intel's Oregon Fab

    Ever wanted to see how a computer chip is made or why they wear those funny little suits?

        Your browser does not support JavaScript. This media can be viewed at http://www.podtech.net/home/1981/intel-says-goodbye-to-silicon-dioxide-in-new-45-nanometer-fab

    Microsoft Update Breaks Small Business Server Reporting?

    Appears Microsoft pushed out some sort of update over the weekend and it's broke the reporting in SBS 2003 R2 and maybe SBS 2003 as well. It's not clear as of yet but it looks like they pushed out some bad metadata however it's been noted that such a push should not be breaking multiple sites or services in IIS.

    More news to follow but as of right now there is no fix to "Page cannot be displayed" when running your SBS Reports such as the weekly generated Server Performance Reports.

    So far none of our own clients have been hit with this so I suspect it's more related to the product list selected in the WSUS Products console if it truly has to do with the metadata but even then I agree with some others that any WSUS metadata being pushed down breaking other IIS sites and services is very bad, very bad indeed.

    UPDATE 12:50PM EST:

    http://www.incidents.org/diary.html?storyid=3637

    Update: (2007-11-12-17:20 UTC) We've received the following info on a possible workaround, until Microsoft issues an update.  Use at your own risk and realize that another sync will probably overwrite the change.
    "You can fix the problem by going into the database:
    In both 'tbPreComputedLocalizedProperty' and
    'tbPrecomputedCategoryLocalizedProperty', find the following row (using the
    Title field):
    'ISA Server codename "Nitrogen", Definition Updates for HTTP Malware
    Protection'
    Remove the double quotes."

    Reference:

    http://www.wsus.info/forums/index.php?showtopic=11125&view=findpost&p=39338

     UPDATE 6:20PM EST:

    "Storms agreed that was the most likely explanation. "The crux of the problem looks like it's connected to a product code-named Nitrogen," he said. In the product database used by WSUS, however, the code name is enclosed in double quotes, the mistake that generated the error. "That's SQL Server 101," Storm said. "How that ever got through Microsoft's [quality assurance testing] is a real worry.""

    http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9046478&source=NLT_PM&nlid=8

    So the fix is to manually force a sync in WSUS 3.0 or wait for WSUS 2.0 to do it's daily sync and it will pull down the corrected metadata.

    November 11

    Yet Another Tech Site

    As if there are not enough locations for trying to find the answers here comes another tech site billing itself as a tech site for IT Pro.

    This is a new community for IT Pros and a sister site to Channels 8, 9, 10 and Mix Online. We’re still in the process of taking this site live and won’t be open officially for business until Monday morning. Since you found us though, don’t go away! Feel free to join the site, check things as we stabilize. Watch out for wet paint!

    http://edge.technet.com/Default.aspx

    November 06

    An Open Letter To DLink

    Over 6 months ago I opened a case with DLink concerning the DIR-635 model and it's issues with PPTP and the included ALG and SPI settings. At that time a tech said he would dig deeper and confirm my testing yet weeks after weeks went by with no response from him and he totally ignored my request via email and phone to give me an update.

    To date this model has issues with PPTP in which either ALG or SPI screw up the proper passing of PPTP In or Out depending on how you set it up but it is IMPOSSIBLE to setup this unit to allow both incoming and outgoing PPTP.

    This model is broke. It does not perform as advertised. You have not updated the firmware in a year thus either admit it's broke or have abandoned it and it's users.

    I specifically looked for a unit that was of higher quality than the $40 weekend special and spent over $100 on this unit to find it performs no better than the $45 units. PPTP use to be so simple however it appears none of the home cable router providers can build a unit that properly passes PPTP and GRE both In and Out anymore. At the same time I can build a Linux Boot Floppy that in fact will do this and will run on any piece of left over junk PC including those old 486's with ISA network cards. 

    If DLink has a product they can stand behind and state it clearly will perform both Inbound and Outbound PPTP correctly please show me that product and send me a statement that you know that unit will work or your good for double your money back otherwise I have to believe you know your products do not operate correctly and are unwilling to put your money behind your product.

    Disgusted,
    James

    November 04

    Do People Really Fall For This?

    I got this in email some time back and keep meaning to Blog about it but never really got around to it. I noticed however here of late a large number of TV spots by FakeChecks.org where they use a real seedy guy to attempt to run the same scam as you see in the email below but he does it in person so it made me go dig this up and type out a quick post. Anyway I am always amazed that this stuff gets anyone clicking and following the links however it's obvious it does or they wouldn't keep trying. The group putting up these series of commercials is FakeChecks.org which is backed by the National Consumer League and has some decent material on their site to get you thinking about if it's a scam or not. Of course my rule is "if it sounds too good", ah you've heard that one huh, well DUH! So if you get this type of stuff in your email or anything else that sounds too good to be true please just hit !

    Email Scam

     800000

    FraudTest:             http://www.fakechecks.org/fraudtest.html

    FakeChecks.org TV Spot:     http://www.youtube.com/watch?v=1iR6mZO9qXU